Terms and Conditions 7u777 — Official Platform Usage Guidelines

01 User Agreement

These Terms and Conditions ("Agreement") constitute a legally binding contract between you as an individual user and 7u777, an online betting platform operating under applicable licenses and regulations. This agreement governs all aspects of platform use, including but not limited to account registration, deposits, withdrawals, bonus usage, participation in games, and all interactions with our platform.

By clicking "Register", "Login", or any action indicating acceptance of these terms, you confirm that you are at least 18 years of age, legally eligible to enter into a binding agreement, and that the use of online gambling services is lawful under the laws of your location.

02 Eligibility & Account Registration

To register and use 7u777's services, you must meet the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration.
• Not be on the self-exclusion list of any related gambling platform.
• Providing accurate, truthful, and up-to-date personal information during registration, including your full name, national ID or passport number, phone number, and active email address.
• Only register one account only — opening multiple accounts is strictly prohibited and may result in the immediate termination of all related accounts.
• Not register on behalf of another person or use a false identity.

Identity verification (KYC — Know Your Customer) may be required before your first withdrawal or when your account reaches certain transaction thresholds. Documents typically required include a copy of your IC or passport, and a recent bank statement. This process is part of 7u777's commitment to security and regulatory compliance.

03 Account Usage

Your account at 7u777 is for your personal use only. You are not permitted to share, transfer, or sell access to your account to any other party. Each account represents a single individual, and all activity within your account — whether performed by you or anyone else — is entirely your responsibility.

• Accounts may not be used for commercial or business purposes.
• You must keep your account password confidential at all times.
• Any suspicious activity on your account must be reported to the 7u777 support team immediately.
• 7u777 reserves the right to freeze or temporarily suspend an account for security investigation purposes without prior notice if required.

If you find that your account has been accessed without your authorization, contact our support team via live chat in the 7u777 app immediately. We will take prompt action to secure your account.

04 Deposit & Payment

7u777 supports a wide range of secure and convenient payment methods for Malaysian users, including DuitNow, FPX, interbank transfers among major local banks, and selected digital wallets. All deposits are processed in real time through a payment infrastructure protected by 256-bit SSL encryption.

• Minimum and maximum deposit limits are set according to your chosen payment method and membership tier.
• Deposited funds may only be used for wagering activities within the 7u777 platform.
• 7u777 does not charge any additional fees for the deposit process, though your payment provider may apply their own charges.
• All transactions are processed in Malaysian Ringgit (MYR).
• Any deposit made through a third party or using another person's account is strictly prohibited and may result in account termination.

05 Fund Withdrawal

Withdrawal of your winnings at 7u777 is processed in accordance with established procedures to ensure the security and validity of every transaction. Processing time depends on the withdrawal method selected:

• Express Withdrawal (VIP Members): Processed within 15–30 minutes.
• Standard Withdrawal: Processed within 1–3 hours during business hours.
• Standard Withdrawal: Processed within up to 24 hours.

Withdrawals may only be made to a bank account or digital wallet registered under the same name as your 7u777 account. This is an important security measure to prevent fraud and keep your funds safe. If your bank account details change, you will need to update that information through your account settings and may be required to undergo re-verification.

7u777 reserves the right to request additional verification documents before processing withdrawals that exceed a certain amount. This is not intended to create inconvenience, but solely to ensure the security of your funds and to comply with regulatory requirements.

06 Bonus & Promotions

7u777 offers a wide range of bonus and promotion programs for new and existing members. Each promotional offer is subject to specific terms and conditions clearly stated on the relevant promotions page. General conditions applicable to all bonuses include:

• The welcome bonus may only be claimed once per new member.
• Wagering requirements typically range from 5x to 30x depending on the bonus type — exact details are stated on each offer.
• Not all game types contribute equally towards fulfilling wagering requirements; the contribution percentage for each game type is stated in the relevant bonus terms.
• Bonuses may not be transferred, sold, or directly converted to cash.
• 7u777 reserves the right to void any bonus if there is evidence of promotional system abuse.
• The bonus validity period is stated on each offer and cannot be extended except under special circumstances at 7u777's sole discretion.

We encourage you to read the detailed terms of each promotion before claiming a bonus. If you have any questions, our support team is ready to help clarify the terms.

07 Wagering & Game Rules

All wagering activity on 7u777 is subject to the individual game rules set by the respective game providers. Users are responsible for understanding the rules of each game before playing. 7u777 acts as a platform intermediary and is not the direct game provider for certain game categories.

• Game results are final unless a verifiable technical error has occurred.
• In the event of a technical disruption or system failure, affected wagers will be voided and funds returned to the account balance.
• Confirmed and accepted bets cannot be cancelled except in cases of significant odds pricing errors.
• 7u777 reserves the right to refuse, void, or limit any wager deemed non-compliant with the rules.
• For sports betting, odds may change before a bet is confirmed; the applicable odds are those displayed at the time of bet confirmation.

08 Prohibited Conduct

To maintain a fair and safe environment for all users, the following activities are strictly prohibited on the 7u777 platform:

• Opening more than one account (multi-accounting) or using another person's account.
• Use of automated software, bots, scripts, or any tools that provide an unfair advantage.
• Exploiting bugs or system vulnerabilities for personal gain.
• Fraud, misrepresentation, or any attempt to abuse the bonus system.
• Money laundering or any illegal financial activity conducted through the platform.
• Threats, harassment, or inappropriate conduct toward staff or other users.
• Using a VPN or proxy to conceal your actual location in order to bypass geographical restrictions.
• Sharing account login credentials with another party.

09 Privacy & Data Protection

7u777 takes your privacy very seriously. The collection, processing, and storage of your personal data is governed by our Privacy Policy, which forms part of this agreement. Your personal information is collected solely for the purposes of:

• Identity verification and compliance with KYC requirements.
• Processing financial transactions securely.
• Delivering effective customer service.
• Detecting and preventing fraud and illegal activities.
• Account-related communications, promotions, and platform updates.

Your data will not be sold or shared with third parties unrelated to the operation of our services. For full details on how we handle your data, please refer to 7u777 Privacy Policy.

10 Liability Limit

To the extent permitted by applicable law, 7u777 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of the platform, including but not limited to:

• Financial losses resulting from unfavorable wagering outcomes.
• Service interruption due to scheduled system maintenance.
• Technical issues beyond the reasonable control of 7u777, including internet disruptions or third-party failures.
• Losses arising from unauthorized access to your account due to your own negligence.

7u777 makes every effort to ensure the platform operates smoothly at all times. However, services may need to be temporarily interrupted for scheduled maintenance or technical emergencies. Notice will be provided where possible.

11 Account Suspension & Termination

You have the right to close your account at 7u777 at any time by contacting our support team. Any remaining funds in your account will be processed for withdrawal once all applicable wagering requirements have been met. 7u777 also reserves the right to suspend or terminate an account for the following reasons:

• Violation of any term within this agreement.
• Suspected fraud, money laundering, or illegal activity.
• Failure to complete the KYC verification process within the specified timeframe.
• Requests from the relevant authorities.
• Account inactive for more than 24 consecutive months.

For the purpose of self-exclusion related to responsible gaming, you may apply for a temporary or permanent account suspension at any time without any barriers. Please visit the Responsible Gaming for more information.

12 Terms Amendment

7u777 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational requirements, legislative changes, or platform improvements. The amendment notification procedure is as follows:

• Major amendments that materially affect user rights will be notified at least 7 days before takes effect.
• Notifications will be sent via your registered email and/or in-app notifications on 7u777.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.
• If you disagree with any amendments made, you have the right to close your account before the effective date.

We encourage you to review this Terms and Conditions page regularly to ensure you are always aware of the latest terms governing your use of the 7u777 platform.

13 Applicable Law & Dispute Resolution

This agreement is governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms and Conditions shall first be resolved through good-faith negotiation between both parties.

The dispute resolution procedure at 7u777 is as follows:

• Step 1: Contact the 7u777 support team via live chat or email with complete dispute details.
• Step 2: Our team will investigate and respond within 7 business days.
• Step 3: If you are unsatisfied with the outcome, you may escalate your complaint to senior management.
• Step 4: Disputes that cannot be resolved internally may be referred to the relevant independent arbitration body.